Meet the Team
Chloe Harrison - Registered Manager
Chloe has worked in social care for over 18 years and brings a wealth of experience in supporting autistic adults and individuals with complex needs. As our Registered Manager, Chloe leads the residential team with a strong focus on delivering person centred care that promotes independence, dignity, and wellbeing.
Chloe is passionate about creating a supportive and inclusive environment where everyone feels valued and listened to. She works closely with individuals, their families, and our staff team to make sure care and support is tailored to each person's needs and goals.
Chloe is committed to continuous improvement and regularly reviews our practices to ensure the people we support receive the best possible care.
Heather Leadbetter - Deputy Manager
Heather has over 12 years’ experience in residential care and plays a key role in supporting the day to day running of our service. As Deputy Manager, she works alongside the Registered Manager to ensure that individuals receive consistent, high quality support.
Heather is dedicated to empowering the people we support to live as independently as possible. Heather also leads on co-ordinating activities and routines, helping to create a warm and welcoming home environment where everyone can thrive.
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Maureen Smith - Team Manager
Maureen brings over 15 years of experience in social care and leads our residential teams with dedication and warmth. As Team Manager, Maureen oversees a group of support workers, ensuring that each person we support receives personalised, consistent care tailored to their needs and preferences.
She is passionate about promoting independence and choice, and works closely with individuals to make sure their voices are heard and respected in all aspects of daily life. Maureen is also a key point of contact for families and carers, providing reassurance, updates, and a friendly face whenever they visit or get in touch.
Her positive attitude and hands on leadership style help to create a strong, supportive team culture where staff feel valued and motivated.
Dave Peters - Team Manager
Dave has worked in residential care for over a decade and brings a calm, person-centred approach to his role. As Team Manager, he leads by example, supporting his team to deliver high-quality, consistent support that reflects each person’s individual needs, routines, and aspirations.
Known for his approachable nature and problem-solving skills, Dave is a trusted and reliable presence in the home. He works closely with individuals, their families, and professionals to ensure support is well-coordinated and responsive.
Dave is especially passionate about encouraging independence and helping people build confidence in everyday tasks, whether that’s cooking a meal, going out into the community, or setting personal goals.
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Our support team
Our dedicated team of around 40 full and part time support workers is at the heart of our residential service. Each member of the team brings their own skills, experience, and personality, creating a warm and inclusive environment where everyone is valued.
We match support workers carefully with individuals based on shared interests, routines, and communication styles. This helps build trusting relationships and ensures consistent, person centred support.
Our team is trained to understand and respond to a wide range of needs. They work closely with each individual to encourage independence, build confidence, and support meaningful day-to-day experiences, whether that’s getting involved in the community, managing health appointments, or enjoying hobbies and routines.
Together, our support workers make a big difference, creating homes where people feel safe, respected, and in control of their live
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PBS Team
Our PBS (Positive Behaviour Support) team works alongside our residential service to provide specialist input that helps individuals live meaningful, fulfilling lives.
Using a person centred approach, the PBS team focuses on understanding the reasons behind behaviour and identifying ways to reduce distress. They work closely with individuals, families, and support staff to create personalised plans that promote choice, independence, and wellbeing.
The team includes professionals trained in behaviour analysis, mental health, and autism support. Their aim is always to build on strengths, support communication, and help individuals achieve their goals in safe, supportive environments.
By working together, we create consistency and understanding across our service, leading to positive outcomes and improved quality of life.
"I never thought we would ever see (family member) choose shopping and put it in a trolley in the supermarket, or go to a carvery and get things put on their plate, but this is happening."
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